Frequently Asked Questions

If you know your current password, log in using that. Once logged in, click the Account link in the page header and choose My Account. In the Contact Information section, click the Change Password button. Enter your current password, choose a new one, type it twice to confirm, then click Save.

Click Sign In / Register and find the Forgot Your Password? link next to the Sign In button. Enter the email address you used to register and click Reset My Password. If that address is on file, we'll send you a reset link. Check your Junk/Spam folder if the email doesn't arrive right away.

Once logged in, click the Account link in the page header and choose My Account. From there you can edit your email address, change your password, sign up for newsletters, manage saved addresses, and view recent orders.

Email inetcomments@worthingtonagparts.com.au and our support staff will assist you.

First, check your Junk/Spam folder. If the problem persists, email inetcomments@worthingtonagparts.com.au for assistance.

To protect your security, we do not retain payment information on our website. You'll need to re-enter your payment details each time you check out. While that may seem old-fashioned, it means hackers can never access your credit card information through our site.

Email inetcomments@worthingtonagparts.com.au or call 1800 463 457.

Front to back, top to bottom, all colours, all models — we carry a wide range of parts for tractors, headers, cotton pickers, cane harvesters, skid steers and more.

Absolutely. We carry a large inventory of parts to support older and out-of-production equipment.

The search bar at the top of our homepage is very capable. If you know the part number, type it in and you're on your way. If not, just describe what you need — for example, "886 PTO" for PTO parts on an 886 International, or "7700 Radiator" for a 7700 Ford. You can even search a generic term like "chain" to browse a broad list of results.

There's also a drop-down search feature where you can filter by equipment type, make, model, and section.

Give us a call on 1800 463 457 or email inetcomments@worthingtonagparts.com.au and one of our expert staff will do their best to track down the part you're chasing.

We do our best to keep compatibility information accurate, but if you're ever unsure, email us at inetcomments@worthingtonagparts.com.au or call a store near you on 1800 463 457 to speak with someone directly.

Yes, we carry all three product lines.

Our focus is tractors and headers, but we also carry parts for balers, corn fronts, grain fronts, forage fronts, sunflower fronts, cultivators, discs, forage harvesters, industrial equipment, cotton pickers, cane harvesters, planters, ploughs, power units, skid steers, sprayers, windrowers, and more.

Our parts detail pages include a photo, full description, physical specs (length, tooth count, material hardness, etc.), all known cross-reference numbers, make and model fitment information, and serial number break notes. This information was built on decades of knowledge from experienced parts salespeople so you can buy with confidence.

Yes. All aftermarket new parts are verified upon arrival to confirm correct part numbers, proper packaging, and no visible damage or defects before being added to inventory. See our Quality and Inspection page for more detail.

Our aftermarket new parts are sourced from approved manufacturers and are designed to meet OEM-equivalent fit, form, and function standards.

We partner with manufacturers who demonstrate consistent quality control, reliable performance in agricultural applications, and strong warranty support.

Parts are manufactured and tested by the supplier to meet industry and application standards. We also monitor field performance, customer feedback, and warranty data to ensure ongoing reliability.

Parts that fail inspection or show inconsistencies are rejected or removed from inventory. We work directly with suppliers to address any quality concerns.

Parts are handled using proper storage practices, inventory rotation, and packaging procedures to protect against damage before shipping.

Yes. All eligible new aftermarket parts are backed by our 1-year limited warranty and a 30-day no-questions-asked return policy. See our Warranty Policy for full details.

You get dependable performance, competitive pricing, and a company that stands behind what it sells — helping keep your equipment running when it matters most.

Our used parts come from salvaged tractors and headers that are recovered and processed directly at our facility using a controlled, documented workflow.

Each machine is safely unloaded and staged, drained of oils, fuel, fluids, and batteries, and prepared in compliance with environmental standards. No parts are sold before this process is completed.

Yes. Every used part undergoes a visual check for cracks, wear, or damage; a functional check where applicable; and evaluation against acceptable service limits. See our Quality and Inspection page for more detail.

Yes. Parts are cleaned to remove grease, oil, and debris so they can be accurately inspected and are ready for installation.

Parts are clearly graded at the time of sale:

• Grade A — Ready to install, minimal wear
• Grade B — Fully functional with cosmetic or moderate wear
• Core — Not service-ready; intended for rebuild

No. Used parts are not rebuilt or remanufactured unless clearly stated. We never present a used part as rebuilt.

Parts that do not meet quality standards are classified as core or scrapped. They are never sold as usable parts.

Yes. Used parts include a 1-year limited warranty and a 30-day no-questions-asked return policy. Labour is not included.

We've been in business for over 50 years, with more than 200 combined years of sales experience across our parts departments. We dismantle all makes and models of equipment — old and new — daily to keep our shelves stocked.

Absolutely. Our internal locator system queries across all our stores, and our outside locator system accesses additional parts providers throughout Australia and the USA.

Yes. All used engines are pulled and checked before they leave our facility.

Salvage refers to used equipment — either whole units for sale or machines acquired for parts and dismantled on our yards.

New aftermarket parts are brand-new parts made by a manufacturer other than the original equipment maker, built to meet or exceed OEM specifications.

Rebuilt parts were once used, but have been dismantled, inspected, and had worn components replaced — making them higher quality than the used part they started as.

New aftermarket parts are manufactured to meet or exceed OEM standards at a fraction of the price. Used parts are typically priced around half of OEM new.

You get a part of equal or greater quality at a significantly lower cost than dealer pricing.

Quality comes first. If we're not the cheapest option in a given case, it's because we're offering a higher-quality part.

We don't carry OEM parts. When new aftermarket, rebuilt, and used options are all available for the same part, we explain the differences and let you make an informed decision based on your needs and budget.

Confidence matters. When equipment is down, you need to trust that the part you're ordering will get you back up and running. The value is in both the price and the certainty that we stand behind what we sell.

We offer same-day shipping on most orders placed before 2 PM.

Of course. If you'd prefer to stop into one of our stores, we'd love to see you. Please contact us on 1800 463 457 or email inetcomments@worthingtonagparts.com.au to organise a store collection. Otherwise, we'll get your parts shipped out as soon as possible.

Yes. We ship truck freight daily from all our locations.

Yes, we ship globally.

For website orders, tracking information is emailed to you once the order ships. For phone orders, ask your salesperson to send tracking details once it's on its way.

Yes. Parts can be readily identified with their OEM number using our website search or by contacting our team directly.

Absolutely. Email part photos to inetparts@worthingtonagparts.com.au and our team will help identify exactly what you're looking for.

OEM numbers, machine model year, and serial numbers are the most useful details for quick, accurate identification.

We've got experienced people. Our senior sales staff can help with hard-to-find parts and uncertain fitment — don't hesitate to call or email.

Yes. All sales staff at our stores are available to help with hard-to-find parts for older and discontinued equipment.

Yes. Most parts sold by Worthington Ag Parts Australia are backed by a 1-year limited warranty, so you can purchase knowing we stand behind what we sell.

One year from the date of purchase, when parts are properly installed, maintained, and used under normal operating conditions.

The warranty covers defects in materials and workmanship. If a part is found to be defective, Worthington Ag Parts Australia's responsibility is limited to repairing or replacing it, subject to inspection and approval.

The warranty does not cover normal wear and tear, improper installation or maintenance, misuse, neglect, or accidents, use outside a part's intended purpose, modified or altered parts, or labour costs (except for qualifying remanufactured parts).

Contact Worthington Ag Parts Australia's customer support, follow the return instructions provided, and return the part for inspection. All warranty claims are subject to inspection and approval and must be initiated within one year of when the claim arises.

No. Whole equipment and whole salvage units are sold as-is and do not include a warranty. Photos shown are for reference and represent units prior to teardown.

No. Worthington Ag Parts Australia is not responsible for special, indirect, incidental, or consequential damages, including downtime or lost profits. Any liability related to a part or product is limited to the original purchase price.

Yes. We have a 30-day no-questions-asked return policy and a one-year limited parts warranty.

We do not offer bulk or fleet pricing directly, but wholesale pricing on new aftermarket parts is available through our sister company at parts-exp.com.au.

Yes. If a part carries a core charge, you'll pay that at checkout. The fee is refunded when a usable core is sent back and passes inspection.

Yes. We buy salvage daily and will assess your used equipment and provide a bid that includes hauling.

Contact us at inetcomments@worthingtonagparts.com.au and our accounting staff will send a credit application and set up your account.

Yes. We can provide direct dial phone numbers to our most experienced parts sales staff during business hours.